- We must receive full payment before the order is shipped.
- An automatic email will be sent to you immediately upon the order's completion.
- Kindly check your SPAM folder if you do not receive it.
- Kindly check your order information carefully.
- We are not responsible for undelivered orders due to incorrect address.
- We will send another email together with the tracking number
- You will need to check the order shipment via courier company website.
- We ship the orders based on your selected delivery service
- Option 1: Shipping (courier) - The delivery service is based on the courier company's SLA.
- Option 2: COD - Guaranteed next day delivery within Hulu Langat District ONLY due to PKP except Saturday and Sunday (Ampang, Beranang, Bangi, Cheras, Kajang, Semenyih).
Rose Plant Condition
- We ship live and well rooted plant with bud or flower.
- Each plant is individually selected by our rose specialist.
- We hand wrapped and package the plant with utmost care.
- We do not guarantee 100% survival of the plants.
- We are not liable for any damages or death of plants due to slow delivery of courier company.
- We do not ship our plant overseas.
- We allow order cancellation within 12 hours of purchase confirmation.
- We allow refund/return on case by case basis.
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